What Happens When I First Install Fabrikatör?
When you first install Fabrikatör, we initiate a comprehensive data synchronization process from your Shopify store. This process is designed to seamlessly transfer your product and historical order data into our system, providing you with immediate insights into your inventory management.
How Long Will the Sync Take?
The synchronization typically takes between 30 minutes to 2 hours, depending on the complexity and volume of your store's data. Our system carefully retrieves and processes your historical sales information, product details, and order history. This ensures that you start with a complete and accurate picture of your inventory from day one.
Can I Close the App During Sync?
Absolutely! The sync process continues automatically in the background, even if you close the Fabrikatör application or shut down your computer. Our cloud-based system ensures that your data synchronization will complete seamlessly without requiring you to keep the app open continuously.
What Factors Affect Sync Duration?
Several factors can influence the length of the sync process:
Total number of products in your store
Volume of historical sales orders
Complexity of your sales data
Current Shopify server response times
Larger stores with extensive sales histories may require more time to process completely.
What Should I Expect During the Sync?
During the synchronization:
You'll see a progress indicator in our application
The process runs automatically in the background
You can continue using other systems and applications
Once complete, you'll receive a confirmation email
Our system will automatically generate initial inventory insights and recommendations based on your historical sales data
What If the Sync Encounters Issues?
While rare, occasional synchronization challenges can occur due to various factors such as temporary Shopify server responses or network interruptions. In most cases, these resolve automatically within a few hours. If you notice the sync status remaining unchanged for an extended period, we recommend reaching out to our support team.
How Can I Get Help If Something Goes Wrong?
If you experience any persistent sync issues:
Check your email for specific instructions
Contact our support team through the in-app chat