Skip to main content
All CollectionsMiscellaneous
Why do I see inaccurate numbers?
Why do I see inaccurate numbers?

You just installed the app and you are wondering why some of the results don't make sense.

Bahadir Efeoglu avatar
Written by Bahadir Efeoglu
Updated over 2 years ago

If you see inaccurate or jumping numbers, this is due to the ongoing data sync.

When you first install the app, we sync data from Shopify in order to get your historical sales and inventory data. We need this data for building an accurate forecast.

The transfer of the historical data may take from a few minutes to hours depending on how fast Shopify servers respond to our request.

We recommend visiting the app the next morning for having the first meaningful results ready.

Did this answer your question?