To activate backorders for your product, go to Purchase Orders and click the related PO. At the right side of the page, you'll see "Backorder is not activated". Click on it.
After entering the buffer day, click "Activate backorder".
When you activate your backorders, you can go to backorder listings.
Clicking "Show backorder listings" will take you to the Backorders page with a filter of the PO that you created backorder.
To stop backorders, check the article How to stop an active backorder?
Frequently Asked Questions
When is a product available for backorder?
For a product to be available for backorder:
There must be a Purchase Order (PO) created for this product
The PO must be specifically activated for backorders
The product must be out of stock
When these conditions are met, Fabrikatör will automatically enable the backorder feature for that product.
Is it possible to do a preorder/backorder for bundles?
Currently, we do not support preorders for bundles by default. This is because purchase orders (POs) only contain the individual components of the bundle, and unfortunately, we are not managing bundle definitions at the moment.
How do backorders work with multiple warehouse locations?
Backorders in Fabrikatör work at regardless of the PO location. For backorders to be activated:
There must be a Purchase Order (PO) created for the product
The PO must be specifically activated for backorders
The product must be out of stock across all warehouse locations
The backorder will be activated system-wide, not just for the location associated with the PO. This means customers can place backorders for a product regardless of which warehouse location is set to receive the incoming inventory.
If you need to set up location-specific backorder rules or want more granular control over backorders by location, please contact our support team for assistance.