If there are discrepancies in revenue or quantity between Fabrikatör and Shopify, typically two reasons could be encountered:
1- Sales Revenue Calculation
Fabrikatör:
Calculates sales revenue based on the product price on the sales order multiplied by the quantity.
Excludes taxes, shipping, discounts, and returns from the calculation.
Shopify:
Calculates sales revenue after accounting for taxes, shipping, discounts, and returns.
The sales revenue is computed based on the final amount paid by the customer.
2- Tracking Quantity
Fabrikatör syncs all products from Shopify.
It requires the "Track quantity" option to be enabled at products/variants levels for accurate revenue calculation and total sales quantity.
If the "Track quantity" option is not enabled in Shopify, Fabrikatör will not consider the revenue or quantity from those products/variants and will tag them as archived.
Restock suggestions will not be provided archived products/variants.
Recommendations
To ensure accurate revenue/quantity in Fabrikatör, "Track quantity" option should be enabled for products/variants in Shopify. ( refer to the screenshot below from Shopify product edit page for guidance )
If you prefer not to assign a specific number to the stock, it's acceptable to input 0 and enable the "continue selling when out of stock" option.
If you believe these issues do not pertain to your concerns, feel free to reach out to us through the chat.